Send customers back into your store with Click and Collect

Did you know that when a customer goes in store to pick up a purchase, 50% of them will buy something else in addition to what they are picking up?

The in-store pick up feature in Omnivore allows shoppers to buy online at eBay.com.au and choose a store to pick up their purchase from. Many or our retailers are already taking advantage of this feature including The Good Guys, Dick Smith, Officeworks, Supercheap Auto and Cincotta Pharmacy.

Retailers benefit from driving additional shoppers to their bricks-and-mortar stores – it’s proven that 1 in 5 In Store Pick Up purchases result in another sale in store at time of pick up. Retailers can also leverage the advantage of local stores and service over their overseas competition.

Shoppers can get their goods faster, know that they won’t miss out and save on delivery fees. Over 50% of shoppers don’t want to pay delivery and know they will be near a store they want to purchase from.

As part of your integration with Omnivore we use the stock per store inventory feed and store location information so that shoppers can see exactly where they can pick up the product they wish to buy.

How it works:
1. Omnivore sends the product, inventory and store location to eBay
2. When an item is purchased and the shopper chooses the store to pick it up from this information is sent through to the retailer to fulfill
3. When the retailer marks the item as ready for pick up, Omnivore updates eBay on the status so that the customer can be notified that they can pick up their purchase